We offer a number of delivery methods adapting to the requirements of customers and Juniper Partners to fulfill the knowledge, certification and presented time constraints. At your leisure please review our options for delivery to consider for your situation. Following on this page you will find a list of our vendors, course outlines and scheduled dates. If you don't find what your looking for please call us.


The world’s biggest and busiest wired and wireless carriers, cable and satellite operators, content and Internet service providers, and cloud and data centre providers run on Juniper Networks.

So do major banks and other global financial services organizations, the world’s top 10 telecom companies, national government agencies and U.S. federal organizations, healthcare and educational institutions, and energy and utility companies.

Why Juniper Networks? Quite simply, Juniper provides the kind of innovative thinking, performance, automation, and commitment that enable the world’s best networks.


Through expertly led, hands-on training, Mirantis training helps IT professionals around the globe advance their skills in OpenStack and Kubernetes. In addition to teaching a purely vendor agnostic curriculum, Crystal Echo offers a variety of Mirantis course levels and locations to meet any training requirement.

SDN Essentials

SDN Essentials is dedicated to being your source for all SDN professional services.

With major networking vendors, start-ups and open source initiatives presenting SDN solutions, it has become increasingly difficult for customers to find the solution that fits their needs. The SDN trend is here to stay, and people need education, guidance, and help with software and hardware decisions.

Partnering with Crystal Echo, SDN Essentials offers training and education, professional consulting and managed services throughout the APAC region.

Network Automation Workshops

Network to Code was founded on this premise to help customers take control of their network through the use of software development and automation technologies while making the network and network automation much more consumable focusing in on the real challenge of Day 2 operations.

Network to Code bridges the gap between DevOps and Network Engineering/Operations with a number of training programs that provide services using off the shelf open source software (OSS) as well as integrating to existing manufacturer tools and technologies.


Cisco Systems, Inc. is an American multinational corporation technology company headquartered in San Jose, California, that designs, manufactures and sells networking equipment worldwide

Firefly Educate

Developed training to make it more relevant to your business and application environment, by aligning our industry and technical expertise to your business objectives and education requirements.

Areas of technical training expertise cover all next-gen networking, computing and storage technologies, including: Virtualization and Cloud Computing Platforms, Data Center Networking, Network Virtualization (SDN, NfV), Storage Area Networking, Solid State Storage, Converged Infrastructure, OpenStack, Systems Management, Automation and Orchestration, DevOps.


ITIL is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation and growth.

The ITIL qualification scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail.

The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL and the ability to focus their studies on key areas of interest.

There are five certification levels within the scheme; Foundation Level, Practitioner Level, Intermediate Level, Expert Level, Master Level.


Fulfil your potential and make the most of your investment in Microsoft technology with certification to validate your expertise and broaden your career opportunities in a Microsoft technology. Attend class room training and receive instruction from and experienced Microsoft Certified Trainer (MCT) with a passion for training and leadership to help Microsoft customers and partners realise their full learning potential.


Suitable for beginner and intermediate users of Xero. Upon course completion you will have the ability to reconcile your own accounts, set up and manage live bank feeds, payroll, deal with coding and bank statement errors.

Layer 8

Equipping corporate professionals with the know-how to maximise effectiveness by being smarter about how they use their technology tools such as Outlook, Android, iPhone, etc…which will allow them to save time and focus on their high priority tasks. workshop training, group sessions and 1 on 1 executive coaching are available from Layer 8